How It Works

How It Works 1What to Expect from Your Alarm Company | How Home Security Detroit & Statewide Works

When it comes to home security Detroit, what exactly should you expect from an alarm company? Well, to begin with, someone should always answer your call, and if you are unable to take the call, at least return your call within 24 hours. We always get inbound calls, with customers thanking us for just answering the phone and complaining that some of our competitors either don’t respond or return the call. We know your call is because you have a security question and need direction. In such a situation, we will ask a few questions about your security concerns and then determine how we can best help you meet that need.

In most cases, people already have a basic idea of what they are looking for and want to know the cost or the types of packages we offer and what monitoring costs will be month to month. Because we know there is no ‘one size fits all,’ we usually will make an appointment to come out to the residence or place of business to do a ‘walk-through’ with the customer where we can better assess their security needs.

 

How It Works 2How We Address Your Security Needs

We can more accurately address areas not considered by the customer and address their primary concerns regarding security cameras or a burglar alarm system and how it can give them the peace of mind they are looking for. They have questions about dispatch, the effectiveness of specific security alarm devices, or the quality of a camera’s coverage area. All in all, you should expect a company to be knowledgeable about the products they install and the benefits these security products will provide. We cover everything from security door contacts and interior motion detection to 5G communication modules that transfer alarm signals to our central stations.

Most security camera and alarm system quotes we provide are ‘ala carte’ so that the customer can prioritize according to a set budget and add as they go along later. If you need a flexible solution for your home security Detroit, don’t hesitate to reach out!

 

How It Works 3The Importance of Central Monitoring

You should expect a call from your central station when your alarm is triggered. We have this built-in protocol to prevent false alarms, but more importantly, it lets you know your security system is working! If you do not get a phone call from your alarm company, it should be a real cause for concern! It may be that your home security may not be transmitting alarm signals, and the central monitoring station never got the alarm! We suggest you contact the company immediately and let them know if it’s because you didn’t turn the system off in time!

Maybe your hands were full of grocery bags, or what have you… I’m still waiting for the call. Don’t wait for the call; ensure your home security Detroit is always operational!

 

How It Works 4How Dispatch Works

How dispatch works is crucial. An alarm signal comes into the central monitoring station. Our dispatchers are notified in less time than it takes to sneeze! When a zone is triggered, the response is immediate and unstoppable, carried over 5G network communicators from your location to our dedicated and experienced team of dispatchers. With well over 100 years of combined industry training and central station dispatch experience, you can be confident in knowing that you can rest secure! Our reliability is your peace of mind.

Keeping Your Emergency Contacts Updated

The importance of keeping your emergency contact information up to date is paramount for your security once your system is installed. We can’t say enough about reaching the persons on your emergency contact list. Phone numbers and contact information change all the time, and when they do, the new information needs to be updated by your alarm company so that these updates flow throughout the company.

We often get a ‘disconnected’ number from someone on the call list because they moved away or changed phone providers. Make sure your emergency contacts are always current so that your home security Detroit can function effectively!

 

How It Works 5Testing Your Security System

Testing the alarm or checking to see if your security cameras are working correctly before traveling is essential. We suggest testing your security system a minimum of one week before flying off into the sunset! It also gives us time to schedule you for service if needed. You don’t want to do it on Friday when you’re leaving at 6 AM Saturday morning!
Once your ‘security system’ box is checked off the list of things to do, it can be as easy as opening an app on your phone to check on things in and around your house! Arm and disarm your security system while lying on the beach, right from your phone, or take a snapshot of video captured on your surveillance cameras! Don’t take chances; make sure your home security Detroit is ready before you leave.

 

How It Works 6Prevention, Deterrence, and Apprehension

Most people hope for prevention, deterrence, and apprehension when they consider getting a security system or surveillance cameras. We need to know that we can be protected, that we can deter and prevent certain losses, and that making the right choice matters. Helping you to get the protection you need is our primary focus at Citizens Statewide Security.

Contact us today to learn more about how we can enhance your home security Detroit!

 

How It Works 7

The Local Advantage

Working with a local company instead of one that resides out of state is always a good idea. One reason is that most out-of-state companies will contract with a local company to service customers’ security needs. You could already have a security system, but you’re not being monitored and want to change that.

Or you could be looking to switch from a company whose service is not at the level you expect and deserve. In either case, we will always give you options. We can take over the monitoring of your alarm system. If you want to upgrade your security cameras, maybe add a camera or two to what you already have.

How It Works 8We can do an ‘upgrade’ of your system if that works for you and add more devices to increase your coverage and protection. Choose us for your home security Detroit and experience the difference!